Human Resources and Operations Coordinator

September 6, 2019

You are perfect for this position if…

  • You have a passion for people and purpose
  • You want to amplify the leadership and power of women and non-binary people of color and Indigenous people by supporting policies and practices of a national, movement building non-profit 
  • You want to work in an environment of high performers where staff members are motivated by the opportunity to learn and grow with each other.
  • You’re detail oriented and enjoy coordinating and collaborating with people and projects

Reports to: Director of Human Resources and Operations

Classification: Full-Time (40 hours a week maximum), Regular, Non-Exempt, At Will

Location: Oakland, CA; travel to New Mexico and/or Oregon 3-5 times per year for no more than one week per trip

Office Hours: 9am–5:30 pm

Salary Range: $45,000-$55,000 annually

Benefits: Benefits are generous, with fully paid employee and dependent coverage for health, vision, and dental; and long-term disability insurance. Paid time off includes sick days, vacation, and holidays.

Deadline to apply: Open until filled.  First review of resumes will be on September 13th.  We encourage applicants to apply early as we will hire as soon as a candidate is identified. 

Start Date: Position is available immediately.  



The Human Resources & Operations Coordinator is an integral part of the HR & Operation team, using drive and energy to support the day-to-day operations of the department. Expect to be the initial point of contact for HR related questions from employees at all levels. Additionally, use your strong organizational and interpersonal skills to assist with staff recruiting, onboarding, and provide general administrative support within the human resources department This role also keeps our Oakland office location running smoothly by inventorying and ordering office supplies, serving as a liaison to building management, and keep the office space neat and organized. 



  1. Human Resources 
  • Supports the hiring, on-boarding, training, and off-boarding processes for the organization, including creating and scheduling onboarding, ordering business cards, and orientation activities
    • Schedules interviews for job openings, including booking travel and processing reimbursements
    • Acts as liaison between hiring manager and candidates
    • Purchase new computers and home office equipment
    • Provides Oakland-specific orientation and office tour for new staff
  • Updates organization staff list and org chart
  • Keeps cloud filing system current and organized
  • Assists with the setup of newly hired staff, providing them with office keys, key cards, phone extensions
  • Updates employee handbook and procedures related to personnel.
  • Answers questions from employees regarding human resources matters general benefits and hiring procedures
  • Maintains employee files
  • Supports annual open enrollment, liaises with vendors, and keeps the benefits/insurance information current and up-to-date.  
  • Manages systems of support to ensure that staff can troubleshoot benefits problems, coordinating with insurance broker when necessary.
  • Coordinates staff trainings on operations and human resources policies and procedures including new systems related to the creation of the 501(c)4 entity.
  • Deactivate/delete accounts when staff leave
  1. Facilities and General Business Operations
  • Orders supplies for Oakland office (office supplies, cleaning supplies, etc.); ordering new furniture)
  • Acts as Liaison to Building Management –Contact building management for small issues/repairs or request relating to office (e.g. use of loading dock, removal of furniture, etc.)
  • Set up office space/desk, mailbox, and scanner for newly hired employees (clean up from previous user if needed)
  • Provides sublease support for office tenants
  • Assigns Kitchen Duty /Laundry Duty to Oakland office staff (and covering if no one is available); Laundry Duty to staff with washers at home
  • General tidying/organizing of common areas and vacant offices
  • Updates and maintains files documents related to insurance and legal records
  • Assumes responsibility for the office postage meter
  • Serves as backup support for setup of Zoom meetings for all staff



Adheres to organizational values and practices around challenging oppression by exhibiting behaviors indicating inclusion and respect in all facets of the work (programmatic, operational, and interpersonal).

  • Maintains and updates contact information in the Forward Together CRM for the individuals and organizations that this position works with
  • Actively participates in biweekly all-staff meetings and quarterly strategy/evaluation sessions.
  • Participates in weekly Forward Stance sessions to the extent of physical ability.
  • Participates in all-staff grassroots fundraising activities as applicable
  • Utilizes direct communication and pro-active problem solving to address internal organizational challenges and disagreements.  
  • Works pro-actively and in good faith as a member of the staff team to support and strengthen the overall stability and effectiveness of the organization. 
  • Vendor and consultant management as needed.
  • Performs other duties as assigned.



  • Minimum of 1 years of experience, preferred in a Front Office Management/HR Assistant related role
  • Experience working with a nonprofit preferred
  • Strong commitment to social justice
  • Excellent organizational, problem-solving, and analytical skills
  • Strong attention to detail 
  • Ability to work well in teams and use direct communication to express needs and priorities
  • Ability to effectively communicate with people at all levels and from various backgrounds
  • Good people skills and an infectious, positive attitude when communicating about Forward Together’s work
  • Highly organized and systematic, with excellent time and project management skills and the ability to juggle competing priorities and deadlines in a fast-paced environment
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
  • Proficiency with Microsoft Office, web browsers, Gmail, Google Calendar and the basics of database and conferencing software.
  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace
  • Ability to hold confidentiality, good judgment, aware of other people’s needs
  • Strong orientation toward growth and improvement, creative thinking and problem solving
  • Ready to troubleshoot and problem solve; willingness to pitch in wherever asked
  • Ability to travel, usually by plane, for up to a week 3-5 times per year



Applicants should submit a cover letter describing:

  • Why you are interested in this role with the listed responsibilities;
  • Why you are interested in working for a multi-racial, multi-issue organization made up of people of color, immigrants, indigenous people, queer and Trans and Gender Nonconforming people who work to secure rights, recognition and resources for families so that family members have self-determination over their bodies, their sexuality, and their family formation.

You must submit a cover letter and resume as your application or it will be deemed incomplete. If you submit them as attachments, please name the files as follows:

  • Cover Letter: Your Last Name, Your First Name Cover Letter
  • Resume: Your Last Name, Your First Name Resume 

Please submit your application with the subject line: Your Last Name, Your First Name-HR & Ops Coordinator to:

People of color, people with disabilities, Indigenous, queer, transgender, non-binary and gender nonconforming people strongly encouraged to apply. EOE.